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Privacy Policy

Website Privacy Policy


This policy informs you about the collection, use, and disclosure of Personal Information when you use our website.

We will not use or share your information with anyone except as described in this Privacy Policy.


We use your Personal Information for providing and improving the website. By using our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

1. Definitions


1.1 Concept2Build ("us", "we", or "our") operates (the "Website").


2. Information Collection And Use

2.1 While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your email address, name, phone number, postal address, and other information ("Personal Information").

3. Log Data

3.1 We may also collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


4. Cookies

4.1 Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

4.2 We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Right To Be Forgotten

5.1. As per Article 17 of GDPR, "right to erasure" or, "right to be forgotten", as a European citizen you may submit a request to us by emailing to request your personally identifiable information to be deleted under certain circumstances.


5.2 The personally identifiable information you can ask to be erased:

  • Name

  • Address

  • Phone number

  • Social security numbers

  • Health records

  • Criminal records

  • Photographs and images

  • And any other type of personal data

5.3 Under what circumstances you can ask to have your data erased:

  • When the data is no longer necessary to fulfill the purpose for which it was originally collected or processed.

  • When the data subject withdraws consent to the collection or processing of personal data.

  • When the data subject raises a legitimate objection about how the personal data is collected or processed.

  • When the data is determined to have been collected or processed unlawfully.

  • When the data is subject to GDPR article 8 (rules about personal data pertaining to children).


6. Service Providers

6.1 We may employ third-party companies and individuals to facilitate our website, to provide the website on our behalf, to perform website-related services, or to assist us in analysing how our websites are used.

6.2 These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


7. Security

7.1 The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such, we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.

8. Children's Privacy

8.1 Our website does not address anyone under the age of 16 ("Children").

8.2 Our website does not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 16 without verification of parental consent, we take steps to remove that information from our website's servers.


9. Changes To This Privacy Policy

9.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9.2 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9.3 If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.


10. Jurisdiction

10.1 This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

11. Further Terms and Conditions ("Terms")

11.1 Your access to and use of our website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our website.

11.2 By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access our website.


12. Links To Other Web Sites

12.1 Our website may contain links to third-party websites or services that are not owned or controlled by us.

12.2 Concept2Build has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Concept2Build shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12.3 We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


13. Governing Law

13.1 These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

13.2 Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our website, and supersede and replace any prior agreements we might have between us regarding our website.


14. Changes

14.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 60 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14.2 By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our website.

15. Data Protection Officer

Keith Redfern


27A Pearson Road, Arundel, West Sussex, BN18 9HP


Tel: 01903 496397


16. Contact Us

16.1 If you have any questions about these Terms, please contact us by email, or phone 01903 496397.


17. Copyright

17.1 Intellectual Property and Copy Rights reserved (2023)

18. Version & Review Details

18.1 Version V1.0

18.2 Terms updated 30/01/2023

18.3 Reviewed By: Keith Redfern (Owner/Head of Service)

18.4 Next Due To Be Reviewed: 2024, or as required following a change to the terms and conditions.

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